Frequently Asked Questions
We hope your questions will be answered within these FAQs. If your question is not here, then please get in touch with us at firstname.lastname@example.org and we will be happy to help.
Who can become a Gwynedd Ambassador?
Anyone who wishes to enhance their knowledge of Gwynedd are welcome to participate and to become a Gwynedd Ambassador. However, those who work within the tourism industry or come into contact with visitors on a regular basis are particularly encouraged to take part and to become a Gwynedd Ambassador.
What are the online training modules?
A range of free interactive training modules have been produced to give people the opportunity to enhance their knowledge of Gwynedd. This approach allows everyone to learn at their own speed, convenience and location.
Modules on different themes have been produced to allow you flexibility in completing all modules or just those relevant to you. The modules are a mix of text, images and films as everyone learns differently. The modules are:
- Welcome to Gwynedd
- Language and Culture
- UNESCO Sites
- The Coast
- Activities and Adventure
- History and Heritage
Are any of the modules mandatory?
Yes – the following modules are mandatory:
- Gwynedd (Introduction)
- Language and Culture
Will there be different levels of training?
- Bronze – Complete 3 modules
- Silver – Complete 6 modules
- Gold – Complete 9+ modules
How many online modules do I need to complete to become a Gwynedd Ambassador?
In order to become a Gwynedd Ambassador (at Bronze level), you must complete the 3 mandatory modules.
Will the modules be assessed?
Yes, basic testing to confirm your learning will take place throughout the modules. The ‘pass’ score is 80%. There will be opportunities to re-take any of the modules.
How long will it take to complete each module?
On average, each module will take approximately 30 minutes to complete (although some maybe slightly shorter/longer).
Are the modules available in Welsh and English?
All the modules are available in Welsh and English.
Please be sure you complete the whole course in the language of your choice, because we cannot guarantee to keep your scores if you swap languages.
Will any other online resources be available?
Yes – the website has a ‘Resources’ section where you can find a whole host of useful information and links to complement the modules.
Who funded the Gwynedd Ambassador Scheme?
The scheme has received funding from the National Lottery Heritage Fund and Gwynedd Council.
Will there be any opportunities to go on learning journeys / face-to-face training?
There may be opportunities in the future, but at this moment in time, this will all be done online. If you do have any ideas on how we could enhance the online training, please get in touch.
Will the modules be updated or new ones introduced?
Yes – modules will be updated as and when required. New modules will be introduced as required. We will notify users when a module has been updated and if any new content has been uploaded.